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nj-classifieds.net - BlueAnt Z9i Bluetooth Headset (Black)
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List Price: $99.95
Our Price: Too low to display
Your Save: $ ( % )
Availability: Usually ships in 24 hours
Manufacturer: BlueAnt
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Average Customer Rating:  
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Binding: Wireless Phone Accessory
Brand: BlueAnt
Color: Black
EAN: 0878049000400
Feature: BlueAnt's patented Voice Isolation Technology provides outstanding noise reduction and echo cancellation
Is Autographed: 0
Is Memorabilia: 0
Label: BlueAnt
Manufacturer: BlueAnt
Model: BA-Z9i-BLK
Publisher: BlueAnt
Studio: BlueAnt
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Buy this item today
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Features
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BlueAnt's patented Voice Isolation Technology provides outstanding noise reduction and echo cancellation
Can switch between two Voice Isolation modes-- Standard and Max
Multipoint functionality allows you to connect to two phones at the same time; pair with up to 5 devices
Up to 5.5 hours of talk time, up to 200 hours of standby
Includes: Bluetooth headset, AC charger, USB cable, 2 ear gels (small, large), 2 earhooks, user manual
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Spotlight customer reviews:
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Customer Rating:
Summary: Great product, extremely poor customer service
Comment: The Z9i's functionality is second to none, however BlueAnt's customer service harkens back to the Stone Age.
My Z9i's multi-function button failed after a couple months of use. After several emails, I was granted a RMA, but told that I would have to ship the old one back before I could get a replacement. Since my unit's rudimentary functions were still ok, I didn't want to be without a headset for the several weeks it would take to get a replacement, so I asked about securing the replacement with a CC. I've done this before with companies ranging from Samsung to Browning with no problems. Alas, BlueAnt does not have this capability. The ONLY way to get a replacement is to wait for them to receive the defective unit and ship a new one.
Eventually, my unit died completely, prompting me to complete the RMA process. A week after shipping my unit back, I called to ask if they had received it and when to expect my new one. The friendly CSR informed me that she didn't have the ability to check on my RMA but I'll probably get my replacement in about 3 weeks. Hmmmm, Strike 2.
A little miffed that they can't even check the status of a RMA, I asked if this correspondence could be noted in my account...again, no dice. Apparently they don't keep track of RMAs or customers. Strike 3.
If I get my replacement by Christmas (6 weeks from shipping it back), I'll update this review, but I'm not optimistic. I will not be buying anymore BlueAnt products until the company demonstrates elementary customer service skills.
Customer Rating:
Summary: Average sound, poor ear bud material
Comment: I've used the earset with and without it's extra noise-cancellation feature and in many different situations including on noisy streets and in cars. The sound transmission, as determined by people on the other end of my calls, is no better than my other plantronic earset, which I purchased a few years ago. So for that "averageness" I give it 4 stars.
However, I subtract one star for the miserable design of the ear bud, and another star for Blue Ant's failure to acknowledge their warranty. The rubber of the ear bud disintegrated within 3 months of using the product. When I asked Blue Ant to replace the accessory they did but said that it wasn't covered by their warranty: "In the manual it states that it is a 2 year Hardware warranty. Hardware excludes the accessories (ear buds, chargers etc). However, we will in this instance send you one complimentary ear bud when they arrive in the office."
Well, Blue Ant, sending me one extra ear bud when they disintegrate every 3 months ain't gonna cut it.
Customer Rating:
Summary: Excellent wireless headset, very comfortable
Comment: After backing over my old Aliph Jawbone headset in my car, I took the opportunity to try the BlueAnt z9i headset and have been very pleased. Quick summary:
Pros
- Great design/form factor make it easy to put on (much easier than Jawbone)
- Small and light making it very comfortable to wear
- Good sound quality
- Good noise reduction in not-so-noisy environments
- Easy set-up
Cons
- Base setting noise-reduction not quite as strong as Jawbone but still very good, haven't tried the Max setting yet
Customer Rating:
Summary: A comfortable lightweight solution
Comment: I have had the Z9i for about a month now and it works as advertised. The
voice isolation feature is wonderful and very easy to activate.
I would have given it 5 stars if the talk time was longer. I use mine on a daily basis for hours and have to recharge it between calls. If you are going to be using it constantly, you may want to get a car charger or have electrical access for charging.
It comes with the large ear gel attached to the device. I needed the small one and it was very simple to change. Just unscrew one and screw the other one back on. As I said in the title of the review, it is extremely comfortable and I have it on all day (except for recharging) from Monday through Friday.
Th range is not the greatest. I have to carry my phone with me while using it. Seems to be about 10 feet before starting to break up.
I have this paired with a Palm Treo 750 with AT&T service.
Customer Rating:
Summary: Decent headset
Comment: The sound isn't as good as my Plantronics 510, but this is a much sturdier, smaller device that is very easy to pair.
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Editorial Reviews:
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Award Winning BlueAnt Z9 Dual Microphone Headset is the latest in Bluetooth headsets, combining cutting-edge technology with stylish design. Incorporating Bluetooth version 2.0 and BlueAnt's revolutionary Noise Cancelling Solution, ?Voice Isolation Technology', the Z9 cancels out almost all background noise while preserving the clarity of your voice. The Z9 can be paired with up to 3 Bluetooth devices, allowing you to switch ?on-the-fly' between them. You can upgrade the firmware via your PC and with BlueAnt's 2-year replacement warranty you have peace of mind. Different ring-tones for known and unknown contacts Innovative tie clip for attaching to shirt or cuff, when not in use Firmware upgrade via USB on your PC Stylish, translucent ear hook
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